Frequently asked questions

Trepedia is user-friendly software that allows you to fully design and export a staircase or fence work in under 10 minutes ready for production in formats such as PDF, DWG, STEP, and IFC.

Trepedia is designed for staircase builders, metal manufacturers, architects, schools, and tradespeople who want to create efficient, accurate, and error-free staircase designs without complex CAD software.

Just 10 minutes. You input the dimensions, and the software automatically generates a complete design with export options.

No. Trepedia has been specially developed so that you can create professional staircase designs without any CAD knowledge. The software does the calculations and drawing for you.

Trepedia offers a staircase module and a fence module. You can also choose a combined module, where both modules are bundled at a competitive price. Additionally, an optional IFC export tool is available, allowing you to export your designs into IFC files for BIM projects.

You can design straight stairs, quarter stairs, spiral stairs, Z-stairs, and mid-post stairs. Fence works and balustrades are also included in Trepedia's library.

The software automatically recalculates the entire design. All components are updated instantly you don't need to redraw anything manually.

Trepedia supports export to: PDF, DXF, DWG, STEP, IGES, IFC. This allows you to move directly into production or integrate with other systems.

Yes, thanks to the IFC export, Trepedia is suitable for BIM integration so your designs can be linked to larger construction projects.

Yes, Trepedia takes into account the key building standards and guidelines applicable in the country where you work. Think of national standards such as DIN 18065 (Germany) and the Building Decree (Netherlands). This ensures your design always complies with current safety and building requirements.

Yes, you have access to video tutorials, online documentation, and personal support. We're happy to help you quickly when you have questions.

Yes, you can request a demo. The demo runs for 14 days and gives access to all features.

You receive access to updates, new features, and technical support. This keeps your software current and future-ready.

You naturally retain access to your current Trepedia version. We keep the software active through continuous development, so only customers with a subscription receive the latest features and updates. We deeply value our existing customers and offer them a simple and attractive upgrade path to the supported version.

Trepedia is active in Germany, the Netherlands, Austria, Switzerland, France, and Belgium. Thanks to multilingual support, we are rapidly expanding into additional countries. New countries will be added next year.

Yes, TREPEDIA offers various export options, including direct printing functionality. You can easily export your designs to PDF or print directly from the application.

You use the same login credentials as for the website (which you also used for your purchase) to log in to the downloaded application. Click the 'Login Full Version' button in the top bar of the application to activate your account.

This depends on your chosen payment method:

Direct payment methods (iDEAL, credit card): The payment is processed immediately and you will receive the software download email from TREPEDIA within a few minutes. Please also check your spam folder if you don't receive the email immediately.

SEPA Direct Debit: Processing may take up to 3 business days. Haven't received your download email after 3 business days? Please contact us via the contact form.

Please note: The waiting time to use the software may vary depending on your payment method.

With our demo version, you can freely design any type of staircase or railing and experience just how intuitive and powerful our system truly is.

To help you get started, here are a few things to keep in mind about the demo version:

In all drawings, measurements are automatically replaced with "x".
This means the drawings are not production-ready, but they're perfect for exploring how Trepedia's design engine works.

Project export (e.g., DXF or IFC) is not available for custom designs in the demo.
When you try to export, you'll see a message that your project will be replaced with a standard, pre-coded demo project. This allows you to safely test the export functionality without needing a full license.

Good to know:
If you decide to upgrade to a full Trepedia license, all projects you've created during your demo will remain fully accessible. You can continue exactly where you left off: no need to start over!